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Building Your New Home

Contact Your Customer Care Coordinator

Have questions? Contact your customer care coordinator! They will be available to you through the entire construction process to answer any questions you have, and to ensure your home is built just as you ordered it.

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Building Your Home with ReidBuilt Homes

The construction of a new Edmonton home differs from other manufacturing processes in several ways. Keep these differences in mind, while participating in the planning process of building your new home with Reidbuilt:

  • As a consumer, you rarely have the opportunity to observe the production of your purchases. Your new home is created in front of you.
  • You have more opportunity for input into the design and finish details of a new home than for most other products. Our success in personalizing your home depends on effective communication.

With your Area Manager you will have the opportunity to review your home plans, exterior colors and changes you have requested. At this time, we provide an overview of the construction process and answer your questions.


A new home construction site is exciting, but it can also be dangerous. Your safety is of prime importance to us as an Edmonton home builder. Therefore, we must require that you refrain from visiting the actual site until you are invited to the orientation.


All the answers to any questions you may have about our home construction processes, warranties and promotions. If you have a question that isn't answered here, please feel free to contact us.

When will construction begin on our new home?
Construction will begin once a customer has signed the final plans, building permits has been received from the municipality, and estimating of the home is completed.

When can I expect my rough grading to be completed?
Concrete driveways and sidewalks must be installed prior to commencement of rough grading. Grading is highly dependent on weather conditions. Once grading is complete, the municipality is contacted to inspect the property and either issue the rough grading approval or request revisions to the work. If revisions are required that whole process is repeated. After the machines have graded the ground it can often take 6-8 weeks to get a rough grade inspection. Please see the Grading section in the home owner manual.

Where can I go to get information regarding my new home and the warranty contract?
The homeowners manual that was given to you when you removed conditions contains maintenance and care information on most aspects of your new home. Another very useful tool is the web site of the Alberta New Home Warranty @ , it will cover everything from the contract to workmanship and materials tolerances.

We just had a severe weather that caused some damage, is it under warranty?
Wind gust in excess of 60km/h are not covered by warranty. Any damage caused by severe weather, eg. wind or hail, will be the homeowners responsibility and your insurance company should be contacted.